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CoolHandle Hosting Review

Host Website: http://www.CoolHandle.com

Introduction

CoolHandle was formed in 2001 by a group of IT professionals who held more than 10 years of web hosting experience on a variety of platforms and operating systems like Apache and Linux. For the past eight years, the company has worked with heavy-traffic websites, allowing CoolHandle to gain expertise in dealing with complex web operations. With a team of engineers boasting numerous certifications, CoolHandle offers customers the chance to work with a small, but dedicated team of technicians that will be intimately knowledgeable with the client's setup and needs.

Plan Features

There are three different hosting packages available from CoolHandle, all allowing for unlimited storage space and bandwidth as well as free setup. Al three packages also provide one free domain name and domain privacy. After that, the features vary between the three deals. The Starter package gives consumers five parked domains. The Business package allows for 100 parked domains and the option for a dedicated IP address (at an additional cost) . The highest tier – the Pro package – offers the ability to park unlimited domains and a free dedicated IP address.

Pricing

Web hosting services from CoolHandle begin at $3.95 per month for the Starter package. Moving up to the Business package starts at a monthly $10.95 cost, with the option of a dedicated IP address for an additional $4.99. The Pro package begins at $12.95 and because it includes most of the features CoolHandle offers, there is little need for additional charges. In fact, because CoolHandle rarely offers additional cost options, there is little need for mark-up charges in general.

Reliability

In order to maintain a high level of reliability, CoolHandle applies many of the same overbuilt hardware and redundancy techniques that many web hosting companies use. However, CoolHandle goes a step further by not allowing their links to go above 50 percent utilization. Once a link has reached that point, CoolHandle adds more capacity, preventing any sort of potential connection issues.

Customer Service

CoolHandle's customer service is a point of pride for the company. Because customers have a dedicated team of technicians, there shouldn't be much of a reason to explain problems in depth. Their direct knowledge of a client's situation means problems can often be solved properly the first time. If a support claim must be submitted, CoolHandle techs are not only available 24 hours a day, they are also among the quickest in the industry to respond. They also offer a money-back guarantee if a customer is not completely satisfied with their service.

Conclusion

While CoolHandle doesn't offer quite the amount of options that consumers can find with other web hosting companies, they do have an advantage by giving customers so much storage space and bandwidth at such a low price. Their ability to respond to problems quickly and effectively make CoolHandle an attractive option for small businesses looking to build a basic infrastructure.



Visit Coolhandle today! http://www.CoolHandle.com


 

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